When a new client books their first time appointment with you, are you patch testing? I know with some lash artists it isn’t always common practice to perform a patch test. Have you had a client who has had her lashes done by another artist? Most of us have.
When a client comes to you from another lash artist, and complains about the previous glue, pay close attention. After a consultation, go back to your training and suggest a patch test. Apply three lashes on each eye and wait 24 hours. If the eyelids become swollen, red and itchy, this is a reaction to the glue. Advise that lashes should not be worn again. Sometimes they don’t listen, go to another lash artist and suffer a severe reaction.
Avoid Adverse Reactions
Please do a complete consultation and screen for allergies. Nothing is more troubling for you and your client than an adverse reaction.
Remember: do not suggest medications. In the event of a reaction, have your client contact their medical care professional for advice and medications. Clients don’t always reveal what we need to know in order to provide a safe and comfortable experience. Sometimes we do need to be a bit of a detective and screen for these issues.
Always refer to the client consultation and release form. This is a valuable tool.